Privacy & Cookies Policy – The Alan Group
Introduction
At The Alan Group, we value your privacy and are committed to safeguarding your personal data. We process data in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR). Our internal data protection team ensures that all developments align with data protection by design principles.
This privacy policy explains how we collect, use, and protect your information when you use The Alan Group website or services.
The Alan Group is the data controller for your personal information. If you have any questions or wish to exercise your legal rights, please contact us at:
Business Address:
The Alan Group
15720 Brixham Hill Ave #300, Charlotte, NC 28277
You also have the right to lodge a complaint with your local data protection authority, but we would appreciate the opportunity to address your concerns directly first.
Information We Collect
We may collect personal data, including but not limited to:
Name, contact details, and communication preferences Information you provide when booking services or submitting forms IP address, device type, browser, and usage data Location data to show relevant services Any content you upload or provide, such as reviews or feedback
We do not collect sensitive data like race, religion, health, or biometric information.
How We Use Your Data
We use your data to:
Deliver and improve our services Respond to your inquiries Manage bookings, payments, or customer accounts Send service-related updates Conduct analytics and enhance user experience Share offers or marketing (only with your consent)
All processing is done on legal bases such as fulfilling a contract, complying with legal obligations, or serving legitimate business interests.
Data Sharing
We may share your data with:
Service providers acting on our behalf Partners involved in delivering services you request Regulatory or legal bodies, when required
We do not sell your data. Third parties may process data only under our instructions and must protect it accordingly.
Cookies
We use cookies and similar technologies to:
Recognize returning users Track usage to improve site performance Deliver relevant content and ads
You can adjust your browser settings to block cookies, but this may affect how the site functions. For more on cookie management, visit
.
Data Security & Retention
We have security measures to prevent unauthorized access to your data. While no system is 100% secure, we continuously review our practices.
We retain personal data only as long as necessary to fulfill the purposes outlined here or to comply with legal obligations.
Your Rights
You have the right to:
Access or correct your personal information Request deletion or restrict processing Object to data use or request data portability Withdraw consent (where applicable)
To exercise these rights, email:
International Transfers
If data is transferred outside of your region (e.g., the EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses.
Changes to This Policy
We may update this policy occasionally. We’ll notify you of significant changes, and your continued use of our services means you accept the updates.
Last updated:
April 18, 2025
@ Copyright. The Alan Group. All rights Reserved.